Privacy Policy

Returns & Exchange Polices

At SSFS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return or exchange it under the following conditions:

Eligibility for Returns & Exchanges

1. Timeframe: Items must be returned within 14 days of receiving your order. 

2. Condition: Items must be unused, unwashed, and in original condition with tags attached. Items showing signs of wear, washing, or damage may not be eligible for return. 

3. Non-Returnable Items: o Final sale items/Clearance items o Gift cards o Underwear, swimwear, and accessories (for hygiene reasons) o Custom or personalized items

How to Initiate a Return

1. Contact our customer service with your order number and reason for return. 

2. We will provide a return authorization and shipping instructions

. 3. Pack the item securely and include your original packing slip.

 4. Ship the item to the address provided. Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective item).

Refunds 

● Refunds will be issued to the original payment method within [15] days of receiving the returned item. 

● Shipping costs are non-refundable unless the return is due to a defect or error on our part.

Exchanges

● Exchanges are only available for the same item in a dierent size or color, subject to availability. 

● If you wish to exchange an item for a dierent size or colour, please initiate a return and place a new order for the item you want. Exchanges are not guaranteed and will be processed based on stock availability.

Exceptions 

● The following items are not eligible for return: 

● For hygiene reasons, pierced jewellery items, cosmetics, toiletries and mattresses cannot be returned if unwrapped or unsealed unless faulty 

● Swimwear and Underwear can only be returned if faulty, or unworn and unused. The item must be returned in its original condition 

● Returned items which are not in a new or unused condition will not be refunded. This does not aect your right to return faulty items

Contact Us: 

● If you have any questions about your return, please contact our customer support team.

Shipping Policy 

Processing & Shipping Time 

● Orders are processed within [2-4] business days (excluding weekends and holidays).

 ● Once shipped, Royal Mail estimated delivery times are: o Standard Shipping: [3-5] business days o Express Shipping: [2-3] business days o International Shipping: [7–14] business days (subject to customs delays)

Shipping Rates 

● Shipping costs are calculated at checkout based on the shipping method and destination. 

● Free shipping is available on orders over £50 in the UK.

International Shipping 

● We ship worldwide. Customers are responsible for any customs fees, duties, or taxes imposed by their country. ● Delivery times for international orders may vary due to customs processing.

Order Tracking 

● A tracking number will be provided via email once your order ships.

 ● If you have not received your order within the estimated timeframe, then please contact us.

Privacy Policy 

we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, products, and services (collectively referred to as “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our Services:

Personal Information:

● Name 

● Email address 

● Phone number 

● Billing address ●

Payment information

● Any other information you voluntarily provide when creating an account or making a purchase Usage Information:

● IP address

● Browser type and version ● Device type and operating system

● Pages visited on our website

● Time and date of visits

● Referring website addresses

● Clickstream data

Cookies and Tracking Technologies:

● We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text les that are stored on your device. These cookies help us analyse web traffic, remember user preferences, and personalize your experience. You can manage your cookie preferences through your browser settings. How We Use Your Information We use your information to

● To provide, operate, and improve our Services

● To process your transactions and manage your account

● To communicate with you about updates, promotions, and other relevant information

● To personalize your experience and recommend products or services based on your preferences

● To detect and prevent fraud or other illegal activities

● To comply with legal obligations and resolve disputes Sharing of Information We may share your personal information in the following circumstances: ● With Service Providers:

● We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering our services. These providers are authorized to use your information only as necessary to perform these functions and are required to keep your data secure. ●

For Legal Reasons:

● We may disclose your information if required to do so by law or in response to legal requests, such as a subpoena or court order. We may also disclose your information to protect our rights, investigate fraud, or respond to an emergency. 

With Business Transfers:

● If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notied if your personal information becomes subject to a dierent privacy policy. Your Rights You have certain rights regarding your personal information. Depending on your jurisdiction, these rights may include:

● The right to access, update, or delete your personal information

● The right to object to or restrict certain processing of your data

● The right to withdraw your consent at any time (where consent is the legal basis for processing)

● The right to opt-out of receiving marketing communications If you wish to exercise any of these rights, please contact us at the contact details provided below. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit. Children’s Privacy Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete such information. International Transfers If you are located outside of the United Kingdom, please be aware that your personal information may be transferred to, stored, and processed in your country or other countries where we or our service providers operate. By using our Services, you consent to the transfer of your information to these countries, which may have dierent data protection laws than your home country. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your Rights If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Terms of Service

Welcome to SSFS. These Terms and Conditions govern your access to and use of Signature Styles’ website, products, and services (collectively referred to as “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1. Account Registration By accessing or using our Services, you conrm that you have read, understood, and agree to be bound by these Terms and any other applicable policies, guidelines, or agreements. These Terms apply to all users of our Services, including visitors, customers, and contributors.

2. Account Registration We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the updated Terms will take eect immediately upon posting. We recommend that you review these Terms periodically to stay informed of any changes.

3. Account Registration ● You agree to use our Services for lawful purposes and in accordance with these Terms.

● You must not use our Services in any way that could damage, disable, or impair the functioning of our website, or interfere with others’ use of the Services. ● You may not attempt to gain unauthorized access to our systems or networks.

4. Account Registration To access certain features or Services, you may need to create an account. When creating an account, you agree to:

● Provide accurate and up-to-date information.

● Maintain the condentiality of your account and password.

● Be responsible for all activities under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

5. Account Registration

● If applicable, you agree to pay all fees associated with the Services you use, as detailed on our pricing page or in specic service agreements.

● All payments are processed securely, and you agree to provide accurate billing information.

● We may update our pricing from time to time, and such changes will be communicated to you.

6. Account Registration Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy.

7. Account Registration

● If you submit or upload content to our Services (e.g., comments, reviews, images), you grant us a worldwide, royalty-free, and non-exclusive license to use, display, and distribute the content.

● You are responsible for the content you post, and you agree not to upload any content that is unlawful, oensive, or infringing on others’ rights.

● We reserve the right to remove any content that violates these Terms.

8. Account Registration Our Services may contain links to third-party websites or services that are not owned or controlled by SSFS. We are not responsible for the content or practices of third-party sites. You access third-party sites at your own risk. 9. Account Registration

● Our Services are provided “as is” and without warranties of any kind, either express or implied.

● We do not guarantee that the Services will be uninterrupted, error-free, or free of harmful components. 

● To the fullest extent permitted by law, SSFS and its aliates are not liable for any damages arising from your use of our Services. 

10. Account Registration You agree to indemnify and hold harmless SSFS, its aliates, employees, and agents from any claims, losses, or damages (including legal fees) arising from your violation of these Terms, your use of our Services, or your infringement of any rights of a third party. 

11. Account Registration These Terms will be governed by and construed in accordance with the laws of England and Wales, without regard to its conict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in England and Wales. 

12. Account Registration We reserve the right to suspend or terminate your access to our Services at any time, without notice, for any reason, including if you violate these Terms. Upon termination, all rights granted to you will cease, and you must immediately discontinue use of the Services.

13. Account Registration If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and eect.

14. Account Registration These Terms, along with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and SSFS regarding your use of our Services.